At Jonah Traveler, we are committed to delivering your orders quickly and safely, no matter where you are in the world. This Shipping Policy explains how we handle processing and delivery of your purchases.
Shipping Coverage
- We proudly ship worldwide, delivering to most major cities and regions.
- Some remote or restricted areas may have limited delivery options. If this applies, we will contact you after your order is placed.
Processing Time
- Orders are typically processed within 1–3 business days after confirmation.
- During peak seasons, holidays, or special promotions, processing may take slightly longer.
Delivery Time
- Delivery times vary depending on your location:
- Local/Regional: 3–7 business days
- International: 7–21 business days
- Please note that delivery times are estimates and may be affected by customs clearance, courier delays, or unforeseen events.
Shipping Costs
- Shipping costs, if applicable, will be clearly displayed at checkout.
- In some regions, additional duties, customs fees, or taxes may apply, and these are the responsibility of the customer.
Cash on Delivery (COD)
- All purchases are processed through Cash on Delivery only.
- Please ensure that someone is available at the delivery address to make payment at the time of delivery.
- Orders may be canceled or returned to us if payment cannot be collected upon delivery.
Tracking Orders
- Once your order has been shipped, we will provide tracking details (where available) so you can monitor your delivery.
- Some international shipments may not have complete tracking updates depending on the courier.
Delivery Issues
- If your order is delayed or you do not receive it within the estimated timeframe, please contact us at [email protected] for assistance.
- Jonah Traveler is not responsible for delays caused by customs, natural events, or courier service issues beyond our control.
Incorrect Address
- Please double-check your shipping details before completing your order. Jonah Traveler is not responsible for undelivered packages due to incorrect or incomplete addresses provided by the customer.
Contact Us
If you have any questions about shipping or delivery, please reach out to us at:
Email: [email protected]